Qelo Connect

Your weekly message to every customer who said yes.

Qelo Connect is WhatsApp marketing for South African shop owners. Sit down once a week, write an approved message, and send it to your whole list. Your customers read it in WhatsApp.

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A paper shopping bag on sneakers, walking: a customer coming back to the shop

How it works

One sit-down a week. Everyone on your list hears from you.

You work at a laptop. Your customers never need to install or sign up for anything: the message simply arrives in their WhatsApp.

  1. 1

    Write it, or pick one

    Start from a ready-made approved message, such as a sale, a restock or a new arrival, or write your own and watch the preview as you type.

  2. 2

    Meta checks it

    Every message is reviewed by WhatsApp before it can go out. Qelo Connect sends it in for you and shows the answer in plain words.

  3. 3

    Send it to the list

    Choose who gets it and send. Each customer sees it in WhatsApp, on their own phone, from your business number.

You, at your laptop
Your customer, in WhatsApp

The message above is an example.

What you get

Everything between an idea and a sent message.

Your own number

Customers see your business name and number, not ours. You connect it through Meta's sign-up flow, in the browser.

Approved messages

A library to start from, or write your own. Nothing is sent until WhatsApp has approved it.

A list of people who said yes

Import your contacts and record how and when each one opted in. A campaign only goes to people marked as opted in.

Sent at a pace WhatsApp accepts

Send to the whole list in one go. Qelo Connect paces it, and you can pause or resume while it runs.

See what happened

Sent, delivered and read for every recipient, plus replies, failures and people who opted out.

Replies in one place

When a customer writes back, you see it in Qelo Connect and can answer from your laptop.

Only people who said yes

A list you can stand behind.

WhatsApp lets businesses message only the people who agreed to hear from them. Qelo Connect keeps that record for every contact: how they opted in, and when.

Anyone who replies STOP is marked as opted out and left out of every campaign after that. You do not have to remember who they were.

Cost

Two costs, kept apart.

WhatsApp's message charges are billed by Meta to your own WhatsApp Business account, at Meta's published rates. Qelo does not add to them. Meta's pricing

Qelo Connect itself: we are still settling how it is priced, so talk to us about what you need and we will go through it with you.

Questions

Before you sign up.

Who is Qelo Connect for?

Shop owners in South Africa who want to tell their customers what is new, back in stock or on offer, without chasing people one chat at a time.

How often do I need to use it?

As often as you have something to say. Most owners will sit down once a week, write or pick a message, and send it to the list.

Do my customers need to install anything?

No. They get your message in WhatsApp, like any other chat.

Who can I send to?

Only people who agreed to hear from you. WhatsApp requires it, so Qelo Connect stores the opt-in for each contact and keeps everyone else off the list.

What if someone wants to stop?

They reply STOP and are marked as opted out. They are left out of every campaign after that.

Can I use a list I already have?

Yes. Import it from a spreadsheet and record how each person opted in before you send.

What does it cost?

WhatsApp charges for messages by category and country. Meta bills that to your own WhatsApp Business account, and Qelo does not add to it. For Qelo Connect itself, talk to us and we will go through what you need.

How long does approval take?

Meta reviews every message. Many come back within minutes, some take longer or return with a reason. The status updates on your screen as it changes.

Ready for your first message?

Sign up and connect your number, or talk to us first.

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